Recovering a lost or forgotten password

  • Navigate to the Macat log in site:
  • Choose Forgot Password?

  • Confirm your username / full email address and press Retrieve

A new password will be emailed to you. Proceed to login with your new password.

Have more questions? Submit a request


  • Avatar
    Obadah Hashlamoun

    it didn't help
    it asks me to login through a social network login , and when I do login through facebook as its required it asks me to press "register" then it says that the email is used ,,, finally I coudn't login and I don't know how to solve the problem !
    please help

  • Avatar
    James - Macat Support Team

    Hello Obadah,

    Please drop an email to and the team can help you getting logged in.